KAY3ESS is committed to providing reliable services and solutions and to continual improvement in Quality of O&M practices to achieve enhanced Customer

Satisfaction by:

• Working closely with customers
• Developing and applying new cost effective ideas
• Ensuring involvement and active participation of all employees

Quality Objectives this shall be achieved by:

• To ensure compliance of process at all stages.
• To improve quality levels and consistency through process controls/improvements
• To achieve total customer satisfaction through Total Quality Management systems.
• To improve reliability of the customer support.